Workplace Skills

Conflict Resolution in the Workplace

Name: Conflict Resolution in the Workplace
Price: 9.00 GBP

Use calm, structured communication to prevent escalation and address workplace disagreement.

45 minutes20 multiple-choice questionsAnswers hidden until submission

What you will learn

Practical outcomes

Recognise common conflict triggers

Use active listening and neutral language

Know when to pause or escalate

Who it is for

Employees, supervisors and customer-facing teams.

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Need more coverage?

Browse the discounted training bundles or ask NTSPS to recommend a pathway.

Unsure whether online awareness is suitable? Contact the training team before enrolling.

Important training scope

NTSPS online courses support awareness and continuing development. They do not replace practical instruction, workplace-specific risk assessment, supervision, competent-person duties or accredited role training where these are required. Course availability, duration and approval status must be confirmed at enrolment with NTSPS and the selected content partner.